Encountering the issue of PDFs not opening in Chrome can be a frustrating stumbling block, especially when you’re eager to access important documents or files. If you’ve ever found yourself facing this challenge, fear not – you’re not alone. In this guide, we’ll explore troubleshooting steps to address and fix the problem of PDFs not opening in the Chrome browser.
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Earlier versions of Chrome utilized Adobe Netscape Plugin Application Programming Interface (NPAPI) to open PDF files. But the developers later integrated the PDF viewer natively. If you are facing any issue while opening PDFs in Chrome, then there can be various reasons behind it, like:
Right-click Chrome icon on the Taskbar and choose the New Incognito window from the menu. This will allow to finish your work and provide a temporary fix. Thereafter, you can follow the methods listed below to troubleshoot this issue.
If your Chrome faces no trouble in opening PDF files but only struggles in loading them properly, then this method is for you. The said problem may be accompanied by some rendering issues such as greyed-out or broken pages, images not loading, text overlapping each other, scroll lag, etc. It most likely will be because of corrupt cookies and cache files. Clearing them out will help.
1. Launch Google Chrome.
2. Then, click on the three dotted icon > More tools > Clear browsing data… as illustrated below.
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3. Check the following options.
4. Now, choose the All time option for Time range.
5. Finally, click on Clear data.
Once the temporary files have been cleared, check if Chrome PDF Viewer not working issue is fixed now.
Sometimes, it might be because of low-performance that your PDF files would not load. Follow the given steps to improve the performance of the web browser:
1. Open Google Chrome. Type chrome://settings/system in the URL bar to open Settings page.
2. Switch On the toggle for Use hardware acceleration when available feature.
Newer versions of Google Chrome include the feature to automatically download PDF files when clicked upon, instead of opening them in a new tab. While the feature is disabled by default, you may have accidentally turned it on. Or, perhaps a notorious third-party extension messed with the browser settings. Anyway, if you wish to open PDFs and not download them automatically, do as follows:
1. Launch Google Chrome and click on three-dotted icon > Settings, as depicted below.
2. Here, click on Privacy and security in the left pane.
3. Then, click on Site Settings as shown.
4. Navigate to Additional content settings and click on PDF documents, as illustrated below.
5. Select the option Open PDFs in Chrome. This will automatically disable Download PDFs feature.
Note: If you are using an older version of Chrome, then toggle Off Download PDF files instead of automatically opening them in Chrome option.
Sometimes, malfunctioning extensions might be the cause behind PDFs not opening in Chrome issue. You can check it by using the incognito tab in Chrome as explained below:
1. Launch Chrome and type chrome://extensions in URL Bar. Hit Enter to get the list of all installed extensions.
2. Switch Off the toggle for recently installed extension and check if you can open PDFs now.
3. Repeat the same one-by-one for each extension, until you find the corrupt extension.
4. Once found, click on the Remove button to uninstall the corrupt extension.
You can also try using malware detection tool built within the browser to find and remove any harmful software that might be interfering with its performance. This should also help fix PDFs not opening in Chrome issue.
1. Open Google Chrome and visit the following URL chrome://settings/cleanup.
2. Click on the Find button next to Find harmful software option, shown highlighted.
3. Wait for Chrome to begin Checking for harmful software… If it finds any malware or malicious software, Delete it.
If PDFs not opening in Chrome issue is arising due to an inherent bug, chances are, the developers are already aware of it and working on it.. Hence, follow the below steps to update Chrome to the latest version to implement such fixes:
1. Launch Google Chrome and click the three-dotted icon.
2. Go to Help and select About Google Chrome as illustrated below.
The browser will automatically start looking for an update and install the pending updates, if any.
3A. Click on Relaunch to finish the update process and get rid of bugs present in the previous version.
3B. If Chrome is already updated, a message stating Google Chrome is up to date is displayed.
Also Read: How to Fix Chrome Keeps Crashing
Resetting the web browser entirely can also help resolve all issues that might be arising due to any user-made setting modifications or other reasons.
1. Navigate to Google Chrome and open chrome://settings/reset page.
2. Click on the Restore settings to their original defaults option, shown highlighted.
3. Confirm your action by clicking on the Reset Settings button.
If you are still facing the issue, consider installing Adobe Acrobat browser extension instead. It has been installed by over 10,000,000+ users and provides several additional features in comparison with the built-in PDF viewer. Using Adobe Acrobat you can:
Here are the steps to add Adobe Acrobat extension in Chrome to avoid PDFs not opening in Chrome issue altogether.:
1. Go to the Adobe Acrobat extension page in Chrome web store.
2. Click on Add to Chrome button, showb highlighted.
3. Then, click on the Add extension button to confirm.
4. Shortly it will download and add the extension in Chrome. Now check if the Chrome PDF viewer not working issue is resolved.
Frequently Asked Questions (FAQs)
Q1. Why are PDFs not opening in the Chrome browser?
Ans. PDF files may not be opening in Chrome web browser if third-party extensions are messing with the PDF viewer. It could also be due to corrupt or overloaded cookies and cache files, bugs in the current version of Chrome, or enabled auto-download feature.
Q2. How do I enable PDF viewer in Chrome?
Ans. The PDF viewer is enabled by default, however, if Chrome automatically downloads PDF files instead of opening them in a new tab, type the given path in the URL bar chrome://settings/content/pdfDocuments and hit Enter. On the following page, ensure the Open PDFs in Chrome option is selected.
We hope that you were able to fix PDFs not opening in Chrome due to Chrome PDF viewer not working issue through the methods mentioned above. If you have any doubts/queries regarding this, feel free to drop them in the comment section below.
